Customer (dis)Service

I am a member of several discussion/message board, and have been for over 10 years now. They range from those for relationship difficulties to one specializing in Disney vacations, and I’ve met the most interesting people over the years! I’ve also amassed quite a collection of links to some really great sites; it’s amazing the [...]

Lock be a lady tonight!

I ♥ my laptop. I had my old one for a little over 3 years, and it definitely ran its course. Lucky for me, I have a good friend who is very knowledgeable when it comes to computers, and he generously offered to come along with me to pick a new one out. We were [...]

Hot Topic: Tipping

Spurred on by this article, I got to thinking about tipping. I have mixed views on this practice, as I’ve been on both sides of the issue. My first job was as a busgirl at a large, busy restaurant during the summer in a tourist area. I earned the grand sum of $4.75 an hour [...]

Do we put up with mediocrity?

A friend of mine was in the market for a new TV the other day, and I went with him to the local big box store to look for one. Naturally, being so close to Super bowl Sunday, there were quite a few advertised at both regular price and on sale. After taking several factors [...]

“You’ve won”! Stick it there, Orville…

A couple of weeks ago, I popped a bag of Orville Redenbacher popcorn to eat while I was enjoying a well-deserved study break. I think good old Orville would be ashamed to discover what has happened to the once-exhilarating experience of instant-win prizes… The popcorn bag had a black bar on which, after it was [...]

Shell Canada…take a look at your franchises!

I am not one to complain, at least formally. I have been working with people in at least some capacity for thirteen years now, and I’ve been a conscious consumer for about twenty-two, so I have an idea about how companies should treat their customers. However, I have yet to write a letter of complaint [...]